Privacy Policy

This Privacy Policy describes how Blonnouy(the "Website") collects, uses, and discloses your personal information when you visit, use our services, shop on Blonnouy(the "Website"), or otherwise communicate with us regarding the Website (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether a customer, a Website visitor, or any other individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. We value your privacy and are committed to protecting your personal information and complying with applicable laws and regulations. By using our Services, you agree to all of this Privacy Policy. If you disagree with any of the terms in this Privacy Policy, please discontinue use of our Services.

1. How We Collect and Use Your Personal Information

Registration and Account Information: When you register for an account, we collect your email address, the username you create, and the password you create for account verification and management. During the shopping process, we also collect your name, contact information, and shipping address to fulfill your order.

Transaction Information: When you place an order, make a payment, return, or exchange a product, we collect order details, payment information (such as payment method and some payment account information), transaction time, and other information for order processing, financial accounting, and after-sales support.

Behavioral Data: We automatically collect your browsing history on the website, including pages visited, search keywords, and duration of stay. This information is used to analyze user behavior, optimize the website experience, and recommend products that may be of interest to you.

Other Information: When you proactively contact us, such as inquiring about customer service or submitting feedback, we collect the relevant information you provide to better address your issue.

We use this information only to the extent necessary to provide specific service functions and will not use it for any other purpose unrelated to the purpose for which it was collected.

2. Cookies

We use cookies and similar technologies to enhance your user experience. Cookies are small data files that websites send to your device to help us recognize your device, remember your preferences, and make your next visit more convenient.

The types of cookies we use include:

Required cookies: These cookies are used to ensure the proper functioning of basic website functionality, such as page loading and shopping cart operations. These cookies cannot be disabled.

Functionality Cookies: Used to remember your settings, such as language preference and font size, to enhance your personalized experience.

Analytical Cookies: Help us analyze user behavior, understand website usage, and improve our services.

You can reject or delete cookies through your browser settings, but this may affect the proper functioning of certain website features.

3. How We Disclose Personal Information

Service Providers: We may provide your personal information to third-party service providers who assist us in operating our website, processing orders, and providing logistics and delivery services. We do so only to the extent necessary and require them to adhere to strict confidentiality obligations.

Legal Requirements: We may disclose your personal information if required by law, legal process, litigation, or governmental authority.

Business Transfers: In the event of a business transfer, such as a merger, acquisition, or asset transfer, we may transfer your personal information to the transferee, but we will require that the transferee continue to abide by this Privacy Policy.

Under no circumstances will we sell your personal information to third parties for their marketing purposes.

4. Third-Party Websites and Links

Our website may contain links to third-party websites or services. These third-party websites have independent privacy policies and data handling practices, and we assume no responsibility for their privacy policies or practices. We recommend that you carefully review the privacy policies of any third-party websites you visit.

5. Children's Data

Our services are not directed to children. If we discover that we have collected personal information from a child, we will delete the data as quickly as possible. If you believe that we have accidentally collected information from a child, please contact us at service@blonnouy.com.

6. Security and Retention of Your Information

We implement various security measures to protect your personal information, including data encryption, access control, and regular security audits. However, the online environment is inherently risky and cannot be guaranteed to be completely secure. If a security incident occurs, we will promptly notify you and take appropriate action.